Terms & Conditions
Welcome to White Horse Foods. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
Website Usage
- The content available on this website is provided for general information and online shopping purposes only.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
- Users agree not to misuse the website or engage in fraudulent or unlawful activities.
Product Information
- White Horse Foods strives to ensure that all product descriptions, images, pricing, and details are accurate and up to date.
- Actual product packaging may vary slightly from the images displayed on the website.
- Product availability is subject to stock availability.
Pricing & Payments
- All prices mentioned on the website are in Indian Rupees (INR).
- White Horse Foods reserves the right to change prices without prior notice.
- Payments must be made through the authorized payment methods available on the website.
Orders & Cancellation
- Orders are confirmed only after successful payment verification.
- White Horse Foods reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspicious transactions.
- Cancellation requests may be accepted before the order has been dispatched.
Shipping & Delivery
- Delivery timelines are estimates and may vary depending on the delivery location and courier partner.
- White Horse Foods is not responsible for delays caused by courier services, natural events, or unforeseen circumstances.
Returns & Refunds
- Refunds or replacements are applicable only for damaged, defective, or incorrect products received by the customer.
- Customers must report such issues within 48 hours of delivery along with supporting images.
- Opened or used food products are not eligible for return due to hygiene and safety reasons.
Intellectual Property
- All content on this website including logos, product images, graphics, text, and brand materials are the intellectual property of White Horse Foods.
- Unauthorized copying, reproduction, or distribution of website content is strictly prohibited.
Limitation of Liability
- White Horse Foods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Changes to Terms
- White Horse Foods reserves the right to modify or update these Terms & Conditions at any time without prior notice.
Contact Us
For any queries regarding these Terms & Conditions, please contact us through the Contact Us page available on our website.